About Us
Welcome to MapleOrion Tech!
MapleOrion Tech is a leading IT Solution provider in the Greater Toronto Area, Guelph, Cambridge and Kitchener regions serving the small businesses and homes, home offices. Many small businesses and home offices struggle with unreliable networks, rising IT expenses, or the challenges of managing IT on their own. At MapleOrion Tech, we provide dependable, affordable IT support tailored to each client’s needs. Our services are customized based on how critical IT systems are to your business, helping you reduce downtime, streamline operations, and get the most out of your technology.
How We're Different
Tailored IT Solutions: We don’t do one-size-fits-all. Every service is customized for your home office, small business, or personal IT needs, ensuring your technology works exactly how you need it.
Affordable & Transparent Pricing: No hidden fees, no surprise bills. We offer flat-rate pricing that makes professional IT support accessible for small businesses and home users alike.
Quick, Reliable Support: Downtime is costly. Our team responds fast to issues, helping you get back to work quickly and keeping your IT running smoothly.
Local Expertise: We know the GTA, Guelph, Cambridge, Kitchener, and London area businesses and home offices — and the unique IT challenges they face.
Friendly, Human Approach: Technology can be frustrating. We focus on making IT simple and stress-free, guiding you every step of the way without confusing jargon.
Privacy Policy
MapleOrion Tech website is owned by MapleOrion, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by MapleOrion Tech, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using MapleOrion Tech website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Overview:
At MapleOrion Tech, protecting your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our remote IT support services.
Information collected:
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
We may collect information that you voluntarily provide, including:
Contact details such as your name, email address, and phone number
Device information, system specifications, and technical detail
Communication history related to support requests
Your rights:
The information we collect may be used to:
Deliver and manage our IT support services
Improve service quality and enhance your experience
Communicate with you regarding support requests or service updates
Maintain security and prevent unauthorized activities
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your personal information where applicable
Object to or restrict certain types of data processing
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Cookies:
The website uses cookies to help personalize your online experience. By accessing MapleOrion Tech, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@mapleoriontech.ca